The short answer: a WordPress maintenance agency, a managed hosting provider, or a website care package company — ideally one that handles all three together.
Types of provider in the UK
Large platform hosts like WP Engine or Kinsta offer managed hosting with some security features built in, but they’re primarily infrastructure businesses — support is ticket-based, pricing is often in dollars, and you’re one of thousands of customers.
At the other end of the scale, specialist care package providers manage smaller portfolios of sites with a much more hands-on approach.
What a properly managed service covers
- Security scanning and antivirus monitoring
- Daily backups stored off-site
- SSL certificate management
- WordPress core and plugin updates, tested before being applied
- Malware removal if something does get through
- Human support when you need it
What we cover at Website Care Packages
Security, backups, and updates are all included as standard across every plan — starting from £29/month with Host Busters. Plugin updates are included on our Clicks & Mortar plan at £59/month. And if something goes wrong, you can pick up the phone via our UK telephone support.
The WordPress.org security team publishes regular guidance on best practices. View our care packages or get in touch.
